Payment policy

Last Updated: 01 November 2025

At Tuiso.store, we maintain transparent and secure payment procedures to ensure that every transaction is handled with care and precision. The following terms apply to all purchases made through our online store.

1. Payment Acceptance

We currently accept the following payment methods for all UK transactions:

All payments are processed in GBP (£) through secure, PCI DSS–compliant gateways. We never store card details.

2. Payment Terms

• Full payment is required when placing your order.
• Your card or wallet will be authorized and charged once confirmed.
• Orders are shipped only after successful payment verification.
• All prices include UK VAT and are shown in GBP.
• The price confirmed at checkout is final.
• No hidden charges or additional processing fees apply.
• Refunds are issued to the original payment method within 5–7 business days after approval.
• We are not responsible for bank or provider delays.
• Suspicious or unverified payments may be cancelled.
• We may contact you to confirm billing details.
• Orders remain the property of Tuiso.store until full payment is received.

3. Contact Information

For shipping questions or order assistance, please reach our customer support team:

📞 Phone: +44 020 8947 1859
📧 Email: hello@tuiso.store
🏠 Address: 56 Brushfield Street, London E1 6AA, United Kingdom
🕓 Customer Support Hours: Monday – Friday, 09:00 AM – 05:00 PM